Comments for Rotech Healthcare

Comment on Don’t Lose Your Benefits: Order Your CPAP Supplies Before the Year Ends by Rotech Healthcare

Rotech Healthcare — Fri, 23 Jan 2026 15:02:41 +0000

Thank you for sharing this. We cannot confirm patient status or address case-specific details publicly, but our corporate team is available to look into this further. Please reach out to onlinecustomercare@rotech.com so we can assist.

Comment on Don’t Lose Your Benefits: Order Your CPAP Supplies Before the Year Ends by Pauline CostleyWalls

Pauline CostleyWalls — Wed, 21 Jan 2026 21:13:03 +0000

I contacted this company over 29 days ago to become a new customer. My Dr sent an order for C PAP and supplies to the company in Lexington Ky.
After 14 days I contacted company in Lexington as to when U could pick up supplies. The company stated they were waiting on Medicares approval. 21 days later I called Medicare and was informed there was no such inquiry
I called ROTECH of Lexington and the sales woman sad” we were just talking about you and we do not feel Medicare will pay for the supplies. “
I’ve been using C PAP for 5 years with Medicare paying the bill .
My response was “ I just spoke with Medicare and they have not received you inquiry. “
Sales women paused no response for 30 seconds and said “ok good by.”
This representative was not truthful and gives ROTECH a definite bad customer service reputation. NOT A COMPANY YOU CAN COUT ON.

Comment on Wound Care Without the Wait – How Rotech Delivers Faster Healing & Safer Transitions by Rotech Healthcare

Rotech Healthcare — Fri, 05 Dec 2025 16:04:51 +0000

In reply to Thomas W. Lynd.

Comment on Wound Care Without the Wait – How Rotech Delivers Faster Healing & Safer Transitions by Thomas W. Lynd

Thomas W. Lynd — Fri, 05 Dec 2025 15:48:19 +0000

Have called for the past 5 Mondays and it still hasn’t been delivered to the
Milford, Cincinnati store.

Comment on Is it Time for a CPAP Machine Upgrade? by Rotech Healthcare

Rotech Healthcare — Thu, 02 Nov 2023 22:49:37 +0000

In reply to Lisa Kolton. Thanks, Lisa! We're delighted to hear you had a great experience with Whitney and we'll be sure to pass on your praise!

Comment on Is it Time for a CPAP Machine Upgrade? by Lisa Kolton

Lisa Kolton — Wed, 01 Nov 2023 14:52:26 +0000

Whitney S did a wonderful job of getting my order sorted and answering any questions I had. She was very pleasant to work with. Thank you Whitney!

Comment on Traveling with your CPAP: the Ultimate Guide by Rotech Healthcare

Rotech Healthcare — Wed, 27 Sep 2023 17:45:15 +0000

In reply to David Cook. Hi David! That'll depend on your specific machine; check your device manual to see what your manufacturer says, and make sure you always confirm the power specifications on your device's power supply! If your device states that it's dual voltage (120V-240V), you may only need an adapter for the actual plug.

Comment on CPAP Compliance: What New Patients Need to Know by Rotech Healthcare

Rotech Healthcare — Wed, 27 Sep 2023 17:37:07 +0000

In reply to Jennie Wills. Hi Jennie! Please contact your closest Rotech location (you can search for them here), and they'll be happy to get you all set up!

Comment on Traveling with your CPAP: the Ultimate Guide by David Cook

David Cook — Wed, 27 Sep 2023 17:31:41 +0000

Do I need a power Adapter or a power Converter for travel in Europe for my CPAP machine?

Comment on CPAP Compliance: What New Patients Need to Know by Jennie Wills

Jennie Wills — Thu, 21 Sep 2023 13:29:05 +0000

I would like to be part of Rotech’s sleepWELL Program .